Choose the level of AI support your business needs.

With XR Media, a fully managed AI receptionist starts at A$597/month on Foundation, A$1,197/month on Momentum, and from A$2,997/month on Command, which is quoted per deployment. No setup fee. Month-to-month. Billed monthly in advance. Cancel anytime.

Every package includes a professionally configured AI receptionist, a dedicated business number, business-specific configuration, call answering and qualification, appointment booking where applicable, call transfers where configured, onboarding and support.

Foundation gives you a working AI receptionist with 500 included conversation minutes per month. Momentum includes 1,000 conversation minutes per month, deeper integrations and ongoing monthly optimisation. Command includes 2,000+ conversation minutes per month and is for multi-location or multi-agent deployments with custom workflows.

Yes. Every deployment is configured manually around your services, pricing, service areas, booking rules, escalation paths and tone of voice before it takes a live call.

500 conversation minutes comfortably covers the call volume of most solo operators and small teams. It keeps Foundation priced fairly for businesses that do not need heavy usage, and you can move to Momentum for 1,000 minutes per month at any time.

Foundation includes 500 conversation minutes per month, Momentum includes 1,000, and Command includes 2,000+. If your call volume grows beyond your plan, we talk it through with you and move you up.

We review real call data each month, refine the AI prompts, update the knowledge base as your business changes, adjust qualifying and booking logic, and report on performance. On Momentum this also includes a quarterly strategy review.

Yes. You can move from Foundation to Momentum, or from Momentum to Command, at any time. We carry across your existing configuration so there is no need to start again.

Yes. You can move to a lower package from your next billing period at any time. Any features specific to the higher package, such as ongoing optimisation, stop at that point.

We will let you know as you approach your included conversation minutes and talk through the options with you — either staying on your current plan or moving up to the next one. Your receptionist keeps working while you decide.

Command starts from A$2,997/month and is quoted per deployment. Final pricing depends on the number of locations, call volume, AI agents, integrations and workflow complexity. We scope it with you before anything is committed.

It is a simple monthly subscription, billed monthly in advance at the start of each billing period. There is no setup fee and no long-term contract — the service is month-to-month and you can cancel anytime. Onboarding is included in the monthly price.

Once we have received everything we need from you — required business information, approvals, access and integrations — your AI receptionist is live and answering calls within 7 business days. If we miss that deadline, your first month is free.

No. Every package includes a dedicated business number, and most businesses keep their existing number and forward calls to the AI receptionist — either all the time, after hours, or only when nobody answers.