XR MediaStop losing jobs to calls you can't answer.
Your AI receptionist answers, qualifies and books calls 24/7 — while you stay focused on the work.
Adelaide-based AI receptionist systems for Australian service businesses — configured around your services, customers, booking rules and workflow. Not an off-the-shelf phone bot: a system that captures the enquiries you would otherwise lose to voicemail, after hours or a busy line. We work with businesses across Adelaide, South Australia and the rest of the country.
What actually happens when someone calls your business?
Even excellent staff miss calls — on another call, helping a customer, on the tools, with a patient, driving between jobs, or outside business hours. Every one of those is a caller deciding whether to wait or dial the next name.
An AI receptionist closes that gap. It does not replace your team — it covers the moments your team cannot.
- 1
The call is answered immediately
In under two seconds, day or night, no matter how many calls arrive at once.
- 2
The opportunity is understood and qualified
What the job is, how urgent it is, where it is, and who is calling.
- 3
The appropriate next step happens
Booked into your calendar, transferred to your team, or captured for immediate follow-up.
The outcome you notice is commercial, not technical: fewer missed enquiries, more booked work, and far fewer interruptions during the day.
The phone keeps ringing. Your business keeps moving.
Six outcomes, measured on your bookings rather than the technology behind them.
Capture the calls that matter
New enquiries get answered while you are on the tools, with a customer, or already on another call.
Win more after-hours work
Evenings, weekends and public holidays are when urgent jobs come in — and when your competitors are on voicemail.
Keep working instead of answering
Quotes, hours, directions and routine questions are handled without pulling anyone off the job.
Turn enquiries into booked work
Callers are booked while they are still on the line, rather than promised a call back later.
Recover the calls you do miss
If something slips through, an SMS goes out within seconds and an automated callback is triggered.
A consistent, professional front desk
Every caller gets the same calm, prepared response — at 7am, at 11pm and on the busiest day of the month.
What it does on a live call
Each capability is configured for your business — your services, availability, escalation rules and systems — before it takes a single real call.
Answer every call
Picks up in under two seconds, including after hours and during busy periods.
Qualify the opportunity
Captures the information your team actually needs to decide what happens next.
Book while they're on the phone
Checks availability and confirms the appointment before the caller hangs up.
Transfer when it matters
Urgent, high-value or existing customers can be transferred straight to your team.
Work with your existing systems
Connects with your calendar, CRM and job-management software rather than creating another inbox.
Recover missed calls
If something does slip through, an SMS and automated callback are triggered immediately.
Built around the way your business takes calls
A plumber, an electrician, a dental practice and a law firm all handle calls differently. Your receptionist is configured around your services, your customers, your booking rules and your workflow — not a generic script.
AI receptionist for plumbers
Burst pipes do not wait for business hours. Urgent calls triaged and booked overnight.
Read moreAI receptionist for electricians
Fault calls, quotes and compliance jobs sorted before you get back to the ute.
Read moreAI receptionist for dentists
New patient enquiries and reschedules handled while the front desk is with someone.
Read moreAI receptionist for law firms
New matter enquiries captured properly and routed to the right practitioner.
Read moreNot on the list? Most service businesses fit the same pattern. Book a demo and we will tell you honestly whether it suits you. Pricing details are on our pricing page.
Questions we get asked
Straight answers, no hedging.
What is an AI receptionist?
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It is a phone answering system that picks up your calls, holds a natural conversation, works out what the caller needs, and then books the job, transfers the call or captures the details for follow-up.
Will callers know they are not speaking to a person?
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Most callers simply get their question answered and their job booked. We are upfront if a caller asks, and we never pretend the receptionist is a staff member.
What happens if the caller asks something it cannot answer?
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The call is transferred to whoever you nominate, or a message and full transcript is sent through immediately so someone can call back with context.
Can it integrate with our existing software?
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Yes. Many business platforms — calendars, CRMs, job-management and practice management systems — offer APIs or other integration methods, so enquiries, customer details, bookings and call information can be passed into your existing workflow. Supported systems are connected through custom integrations and automation, with the exact setup depending on the platform and what you want the receptionist to do. More advanced integrations are included where appropriate in higher-tier or custom deployments.
How long does setup take?
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Once we have received everything we need from you — required business information, approvals, access and integrations — your AI receptionist is live and answering calls within 7 business days. If we miss that deadline, your first month is free.
Do I need to change my phone number?
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No. We forward your existing number, either all the time or only after hours and when the line is busy.
What does it cost?
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Pricing depends on call volume and how much integration you need. Packages and inclusions are set out on our pricing page, and we confirm a flat monthly figure after the demo.
Is it only available in Adelaide?
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We are based in Adelaide and work with businesses across South Australia and the rest of Australia. The service runs over the phone, so location is not a limit.
Want to hear it in action?
Call our AI receptionist and have a real conversation with it. See how it answers, qualifies an enquiry and handles the call.
Hear it answer
your phone.
Book a short call and we will walk through your current call flow, show you where jobs are leaking, and let you listen to a receptionist configured for your trade.
Prefer to look around first? Start on the XR Media homepage.