XR MediaAI receptionist for Adelaide businesses.
Every call answered, qualified and booked — 24/7.
XR Media is Adelaide-based. We build and manage AI receptionists that answer your existing business number, handle the enquiry properly and put the job or appointment in your calendar — during a job, at lunchtime, or at 10pm on a Sunday.
Why Adelaide businesses lose calls
Almost nobody misses calls on purpose. It happens because the work and the phone compete for the same person.
Trades on the tools
Plumbers, electricians and other trades cannot answer while they are under a sink or up a ladder. The next call goes to whoever picks up.
Dental and medical reception
The front desk is with a patient, the phone rings, and a new patient enquiry ends up at the practice down the road.
Professional services
Lawyers, accountants and consultants are in meetings or in court. New enquiries need capturing properly, not a voicemail box.
Owner-operated businesses
When one person quotes, invoices, delivers and answers the phone, calls slip through on the busiest days.
After-hours enquiries
Plenty of people ring after 5pm or on the weekend. Those calls are usually the ones with the most urgency behind them.
Staff already on a call
One line engaged is enough to send a ready-to-book customer somewhere else.
What your AI receptionist handles
A managed AI answering service that works the way a good receptionist would, configured around your business before it takes a live call.
Answers every call
Picked up in seconds, day or night, with your business name and tone.
Qualifies the enquiry
Collects the job or appointment details, contact information and urgency.
Books jobs and appointments
Offers real availability from your calendar and confirms on the call.
Transfers urgent calls
Genuine emergencies are escalated to whoever you nominate.
Recovers missed calls
Instant SMS follow-up and callback capture when a call cannot be completed.
Sends SMS confirmations
The caller gets the time, address and details in writing.
Fits your workflow
Calendar sync, CRM and job-management connections where your tools support it.
Keeps your number
Your existing line is forwarded — always, after hours, or only when nobody answers.
Adelaide-based, remotely delivered
Adelaide runs on small and mid-sized businesses: trades, dental and allied health practices, legal and accounting firms, and owner-operated service businesses. Most of them are competing for the same enquiry, and the one who answers first usually wins it.
We work with businesses across metropolitan Adelaide and the Adelaide Hills, where travel time between jobs makes answering the phone even harder, as well as regional South Australia and interstate.
Being local means we work in your time zone, understand South Australian business hours and expectations, and can talk through your setup properly. The receptionist itself runs through your existing phone system, so nothing has to be installed and nobody has to visit your site.
Do you need to be in Adelaide to use XR Media?
No. XR Media is Adelaide-based, but the AI receptionist is delivered remotely and can answer calls for a business anywhere in Australia. There is no office visit, no hardware, and no requirement to be nearby — your number is forwarded and the calls get answered.
Configured for your trade or practice
Each industry has its own scripts, triage rules and booking logic. Start with the one closest to your business.
From first call to live in days, not months
The same process we use for every deployment. Nothing goes live until you have heard it and signed off.
Discovery call
We map how your calls come in today, what gets missed, and what a good outcome looks like.
Configuration
We build your receptionist around your services, pricing, service areas and booking rules.
Testing with you
You hear it, we refine the wording and the logic until it sounds like your business.
Go live and optimise
Calls are forwarded, transcripts start arriving, and we keep tuning it on real call data.
Want the detail? See how an XR Media AI receptionist works, or read why we built XR Media.
What does an AI receptionist cost?
Managed plans start at A$597/month, with Momentum at A$1,197/month and Command quoted per deployment. Onboarding and configuration are included on Foundation and Momentum.
Adelaide questions, answered honestly
Do you have an office in Adelaide?
Do you need to be in Adelaide to use XR Media?
Do you work with businesses outside Adelaide?
Can the AI answer our existing phone number?
Does it work after hours and on weekends?
Can it book jobs or appointments?
Can it transfer calls to our staff?
How much does it cost?
Stop losing Adelaide enquiries to voicemail.
Book a short demo and hear how your calls would be answered, qualified and booked.